What is the procedure of counseling?

In an initial phone call, you are informed about privacy, asked for your place of work (to check your access authorization) and are encouraged to tell how the counseling service can help you. Corrente gets an idea of your issue, the situation and aim. Depending on the situation, the first consultation can take place immediately or you arrange a follow-up appointment.
The following counseling takes place according to your wishes: on the phone, via video or in a face-to-face conversation.
If needed, Corrente brings you in contact with appropriate counseling centers or self-help groups.